When people call us for this
Wind, hail, a tree strike, or a hard rain found a way in.
What the job includes
- Emergency tarping and board-up to stop the intrusion
- Attic, insulation, and ceiling assembly drying
- Water extraction and structural drying below the leak
- Documentation built for a storm claim
- Interior repairs and rebuild
Storm water is water. The clock is identical.
Once rain is inside the envelope, it behaves exactly like a burst supply line — wicking up drywall, saturating insulation, soaking into the ceiling assembly and the framing above it. The 24-to-48-hour mold window applies the same way. The only difference is that it started outside, and there's usually a hole in the building that's still open.
That's why storm response has two phases that have to happen nearly at once: stop the intrusion, and dry what already got in. Companies that only do one of those leave you with a tarped roof over a wet attic, which is a mold job with a delay built in.
What Atlanta storms actually do to houses
Trees. The canopy is the best thing about intown Atlanta and the worst thing about intown Atlanta in a storm. Candler Park, Morningside, Virginia-Highland, and Buckhead are under mature oaks and poplars, and saturated ground plus wind is how a healthy-looking tree ends up in a roof. A limb strike doesn't need to breach the deck to matter — it lifts and cracks shingles, and the water finds that days later during the next ordinary rain.
Wind-driven rain. Atlanta cells push rain sideways, and sideways rain gets past things that handle vertical rain fine: siding laps, window flashing, ridge vents, soffits. Water enters high, runs down inside the wall or ceiling assembly, and shows up somewhere that makes no sense relative to where it got in.
Valleys and gutters. A canopy neighborhood fills gutters and roof valleys with debris constantly. Water that can't run off backs up under the shingle course and finds the deck. This is the single most common roof-origin loss we see intown, and it's the one that's actually preventable.
Hail. Less frequent here than north Georgia but real. Hail damage frequently doesn't leak immediately — it bruises the mat and shortens the roof's life, and the leak arrives a season later. If your neighborhood got hit, get looked at even if nothing's dripping.
Flash flooding. Atlanta has a lot of impervious surface and a stormwater system that predates most of it. Streets shed water into low-lying properties fast, and the creek corridors — South Fork Peachtree Creek near Morningside, the Peachtree Creek drainage near Berkeley Park — rise quickly during hard cells.
The stain that isn't dripping
A brown ring on a ceiling means water got in and sat there. Whether it's still wet is a question a moisture meter answers and your eyes don't. Insulation above a ceiling holds water long after the drip stops — it can stay wet for weeks with no visible sign, and that's the exact condition mold wants.
The homeowner logic of "it dried on its own, the stain is just cosmetic" is the most expensive assumption in storm work. Sometimes it's true. Sometimes there's a colony above the drywall. The only way to know costs a service call and takes twenty minutes.
Emergency response and what we do first
Tarp and board. Stop the water coming in. This is temporary, it's supposed to be, and it buys the time to do the rest properly.
Document before touching anything. Photos of the damage as it exists, the intrusion point, and every affected area. Storm claims live or die on documentation of the event and the path.
Extract and dry. Attic, insulation, ceiling assembly, and everything below. Wet insulation almost always comes out — it doesn't dry in place at any reasonable speed and it insulates nothing while wet.
Coordinate the permanent repair. Roof replacement runs through a roofing contractor. We stop the intrusion and handle everything the water touched inside, and we sequence with the roofer so the interior work isn't sitting exposed to the next cell.
Should you wait for the adjuster?
Photograph first — always, thoroughly. But most policies include a duty to mitigate, meaning you're expected to take reasonable steps to prevent further damage. Leaving a hole in your roof open for four days waiting on an inspection can create a coverage argument about the damage that occurred during those four days.
Reasonable practice: document exhaustively, authorize emergency mitigation, keep every receipt, and let the adjuster inspect a house that's been stabilized rather than one that's been sitting open. Confirm with your carrier — they're generally fine with this and frequently expect it.
Storm coverage in Georgia
Wind and hail damage, and the water that enters through openings the storm created, are typically covered under standard homeowner policies. Rising water from outside — street flooding, creek overflow — is not; that's flood insurance. The distinction is where the water came from, not how bad it was, and it catches people in exactly the low-lying areas where it matters most.
Some Georgia policies carry separate wind/hail deductibles that are percentage-based rather than flat. Worth knowing before the storm, not after.
Questions we get
Should I wait for the adjuster before anything happens?
Photograph everything first — we do too. But most policies expect you to prevent further damage, so tarping and extraction should not wait days for an inspection. Confirm with your carrier.
The ceiling has a stain but nothing is dripping. Is it fine?
A stain means water got in and sat. Whether it is still wet takes a moisture meter to answer. Insulation holds water long after the drip stops, and that is where mold starts.
Do you do the roof too?
We stop the intrusion and handle everything the water touched inside. Permanent roof replacement runs through a roofing contractor, and we coordinate so the interior work is not sitting exposed.